Overview

This proposal amendment to ATOL Standard Term 5 is to clarify the requirements for booking data to be held by Standard ATOL holders with an ATOL limit equal to, or in excess of £20 million.

The Civil Aviation (Air Travel Organisers’ Licensing) Regulations 2012 (ATOL Regulations) require the Civil Aviation Authority (CAA) to publish a schedule of standard terms for an ATOL, which ATOL holders must adhere to. These ATOL Standard Terms are published in the CAA’s Official Record Series 3 (ORS3).

ATOL Standard Term 5 (Business Systems Management) sets out that ATOL holders must maintain electronic business systems that meet the specified requirements. This includes a requirement to record and maintain certain booking data.

The CAA are proposing to amend ATOL Standard Term 5 to provide clarity over the booking data required to be held by Standard ATOL holders with an ATOL limit equal to, or in excess of £20 million. For Standard ATOL holders, the ‘ATOL limit’ means the maximum annual licensable revenue in the Public Sales category authorised under the ATOL. For Small Business ATOL holders the ‘ATOL limit’ means the annual licensable revenue and the annual number of passengers in the Public Sales category authorised under the ATOL.

The purpose of this consultation is to seek views on proposals to amend ATOL Standard Term 5 to require  Standard ATOL holders with an ATOL limit equal to, or in excess of £20 million to record, maintain and provide to the CAA upon request specific items of booking data for each public sale (as defined in ATOL Standard Term 3.3).

This consultation also seeks your views on the proposed CAA Publication Document (CAP) that sets out specific items of booking data that the CAA is seeking to be included in this requirement.

The CAA will review all the responses received.

Please submit your comments using the online survey link below only. Responses to this consultation can be submitted by no later than February 7 2025. 

At the end of the response period, the CAA will review each comment and publish a summary of responses document.

Your feedback will be used to refine the policy, implementation, timelines and proposed changes.

Any enquiries regarding the consultation content or clarification requests should be sent to us by email to atol.consultation@caa.co.uk or in writing to:

ATOL Policy Team

5^th Floor, Westferry House

11 Westferry Circus

London

E14 4HD

Why your views matter

The CAA is keen to ensure that the proposal contained in this document is effective and appropriate. It is important to the CAA that everyone has an opportunity to voice their opinion on matters that could affect them.

Your feedback will help us better understand the potential issues and policy improvements required before finalising our approach. For these reasons, the CAA are asking for comments on these proposed changes.