Modernising ATOL

Closed 23 Mar 2018

Opened 23 Feb 2018


Our consultation should be read alongside the Department for Transport's (DfT) consultation, which was also launched today and can be accessed via this link.  The DfT are consulting on measures to modernise ATOL and align the ATOL and APC Regulations with the PTD. Our consultation contains proposals on how we should implement these proposals, principally through changes to the UK Civil Aviation Authority (CAA) Official Record Series 3.


Why We Are Consulting

The UK Civil Aviation Authority's consultation proposes changes to the ATOL Standard Terms, which are essentially the rules ATOL holders must follow as a condition of holding an ATOL.   Some of the proposed changes flow directly from the PTD, others help achieve its objective of enhancing transparency and increasing legal certainty for consumers and the travel industry.

Our consultation proposes some changes to the reporting requirements and the information we require from ATOL holders.  These should enable us to react to problems – such as overtrading –  sooner for the overall benefit of consumers and the ATOL scheme.  We have included our proposals on transitional arrangements to help ATOL holders adapt to some of the changes. 

We are also proposing some changes to ATOL exemptions and the scope of ATOL Flight-Only protection so that we only regulate where we believe consumers face unacceptable risks.     

Looking further ahead, we are also seeking your views on the DfT’s intention to grant the CAA civil sanction powers to enhance our ability to tackle more routine compliance issues.   We are also proposing to issue ATOL Certificates to consumers from the data the industry provides us.  This will enhance our ability to manage the ATOL scheme and enable consumers to check their ATOL entitlement independently.


  • Tour operators
  • Travel agents


  • Consumer protection